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Guarantee

 

Exchange or refund

 

We will exchange or refund any item if the item is faulty. If an item you have received is damaged please inform us within 24 hrs of delivery to arrange for a replacement to be sent.

In case of any dispute of product warranty, the distributor reserves the right of final decision.

 

Leander Products

•All wooden and metal parts are covered by a 3 year guarantee.
•All guarantees apply to material and construction defects only.
•The guarantee does not apply to defects resulting from normal wear and tear, incorrect use of the product, alterations to the product after purchase, and the use of accessories that have not been approved and marketed by Leanderform.
•The guarantee does not apply if the product’s instructions for assembly, use or maintenance have not been complied with.

 

Delta Children Products

1-Year original manufacturer's or distributor limited warranty

• Delta Toddler Bed: Delta Limited Warranty does not cover bed sticker, tent, and tent related parts.
• Serta Toddler Mattress: First-year limited warranty from wholesaler.  HK$850 will be charged for return freight.  Customer will be resposnsible for contacting US Serta from the second year on. 
• One year warranty valid from the date of  purchase.
• For damaged parts not covered by warranty, it will be charged base on the damaged condition.
• In case of any disputes, Rich Point Hong Kong Development reserves the right of final decision. Warranty please contact info@richpointhk.com
**Warranty does not apply to physical damage.

 

Customer care

If you require further information about our products or advice about your order please email us. Please leave your name and phone number so we can call you back.

 

Contact details

Email: service@babepanda.com.hk